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1Our Privacy Principles

Children's Privacy Comes First

We are committed to protecting children's privacy. We do not knowingly collect, use, or disclose personal information from children under 13 (or the minimum age required by applicable law) without obtaining any consent required by law from a parent or legal guardian.

Minimal Data Collection

We only collect information that is necessary to operate, maintain, improve, and secure the app.

No Behavioral Advertising

We do not use children's information for behavioral advertising, profiling, or targeted marketing.

Safe AI

Educational content such as quizzes, worksheets, coloring pages, and learning activities may be generated or enhanced using AI technologies. We implement safeguards designed to produce age-appropriate educational content. Children's personal information is not used to train AI models.

2Information We Collect

A. Information Collected Automatically

To provide and improve the app, we may automatically collect limited technical information, including:

Device type
Operating system version (Android or iOS)
App version
Language settings
Anonymous crash reports
Performance and diagnostic information
Randomized device identifiers or locally stored identifiers used to save learning progress, quiz scores, completed worksheets, unlocked activities, and app preferences

This information is used only for operating, maintaining, securing, and improving the app and is not intended to identify a child personally.

B. Personal Information (Only When Required)

If certain features such as cloud backup, account synchronization, or parental controls are available, we may request:

Parent or Legal Guardian's Email Address or Mobile Phone Number to:

Obtain parental consent where required by law.
Verify the parent or legal guardian.
Recover an account.
Respond to customer support requests.
Send important account or security notifications.

Child's Nickname or Username:

We recommend that children use a nickname and never use their real name or other personally identifying information.

We do not use a parent's email address or mobile phone number for marketing unless the parent has separately agreed to receive such communications.

3AI Features

Koyaa.mv uses AI to create educational experiences, including quizzes, worksheets, coloring activities, and other learning content.

When AI features are used:

Requests may be processed securely to generate educational responses.
Users should not enter sensitive personal information into AI prompts.
Personal information is not intentionally used to train AI models.
AI-generated content is designed to support safe and age-appropriate learning.

4How We Use Information

We use collected information to:

Provide educational features.
Save learning progress.
Improve app performance.
Fix bugs and technical issues.
Protect the security of the app.
Respond to support requests.
Comply with legal obligations.

We do not sell, rent, or trade children's personal information.

We may share limited information with trusted service providers that help us operate the app, such as providers of:

Cloud hosting
Authentication
Analytics
AI processing
Technical support

These service providers are required to protect the information they process and may use it only to provide services on our behalf.

We may also disclose information when required by law or to protect the safety, rights, or property of our users or our services.

6Parental Rights

Parents and legal guardians may have the right, subject to applicable law, to:

Review information collected about their child.
Request correction of inaccurate information.
Request deletion of their child's account and associated data.
Withdraw consent for future collection or use of their child's personal information where applicable.
Contact us with questions regarding our privacy practices.

Requests can be submitted using the contact information provided below or directly through our Account Deletion Request Page.

7Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8Data Retention

We retain information only for as long as necessary to:

Provide the app's services.
Maintain learning progress and account functionality.
Meet legal obligations.
Resolve disputes.
Enforce our agreements.

When information is no longer needed, we delete or anonymize it where reasonably practicable.

9Children's Privacy

Koyaa.mv is designed for children and families.

Where required by applicable law, we obtain appropriate parental consent before collecting personal information from children.

If we learn that personal information has been collected from a child without any consent required by law, we will take reasonable steps to delete that information promptly.

10International Users

Your information may be processed and stored in countries other than your own. We take reasonable measures to ensure that personal information receives appropriate protection consistent with applicable privacy laws.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will update the "Last Updated" date and, where required by law, notify parents or users and obtain any necessary consent before the changes take effect.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your child's privacy, please contact us.

App Name: Koyaa.mv
Company / Developer: Public Service Media
Support Email: [email protected]